Transforming Retirement Living Customer Relationships
- Independent Living
- Integrated Retirement Communities (IRCs)
- Assisted Living
- Memory Care
- Skilled Nursing
- Continuing Care Retirement Communities (CCRCs)
Harness the Power of Dynamic Customer Data
LivingMetrics™ is so much more than just a great later living CRM. It’s a sales enablement tool that intuitively collects and associates people, their behaviour, activities with each other and with prospective sales opportunities. This seamless integration empowers sales teams to optimise their efforts and drive results by providing a comprehensive view of all the relevant data. By automating routine tasks, LivingMetrics™ ensures you focus on building relationships and driving results.
Developed with UK business practices and regulations in mind, LivingMetrics™ offers compliance-ready features that align with GDPR and UK data protection standards, providing peace of mind alongside powerful functionality.
See at a glance where your prospects sit in your pipeline. Easily see what’s the next step in the process.
- Flexible and configurable to the way you sell
- Single view including new leads to disposition and prospects pipeline stage
- Task Management, including notes and reminders so you never forget an action
Track and collect everything that matters in one place. From first to last touch and all your intermediate steps to enable sales velocity.
- Comprehensive view of prospect information
- Configurable lead scoring based on prospect engagement
- Associate family and Influencers to view the prospect's complete journey
- Detailed timeline of every engagement with your communications and website
- Segmentation based on your ICP’s or behavioural traits
It doesn’t matter if you are using templated messaging, dynamic content based on behaviour or good old-fashioned typing your own. We keep and track of them all!
- Personalised email directly from the prospect record
- Create automated and templated sales outreach cadences delivering ongoing engagement during the buyers’ journey
- Record your own personal message directly in the platform and send by email to your prospective resident (no need for third-party software).
- Create templated sequence campaigns and easily add video content to captivate your audience.
- Store and stream videos from the platform – no download required. Build community interest by storing tour videos, show home, and event or activity highlights, then seamlessly insert them into your emails.
Later Living Villages can see their inventory status at a glance including Move-ins, Move-outs, waitlists, Deposits, Reservations and fees. For Care Operators, switch to a Bed Occupancy Census to view availability and current occupants.
- Set up your sales/rental stock with floor plans, photos and descriptions
- Unit Inventory for sales and rental units
- Census for bed occupancy for Assisted Living, Memory Care or Nursing Communities
- Availability at a glance with search and reporting ability
You can track and report on all KPI’s for your community with literally hundreds of dashboard and report widgets.
- High level and granular metrics easily accessed on personal and shareable dashboards and reports for sales activities & outcomes, tour analysis & outcomes, occupancy and census, targets & forecasting and much more.
- Downloadable Sales reports to easily add output to other business tools
Why Choose LivingMetrics™?
Sales Efficiency
LivingMetrics™ accelerates the sales process, allowing teams to engage with leads promptly maximising automation, efficiency and conversion rates.
Customisable and Scalable
The platform is highly configurable, supporting single-site operations or multi-community networks. Organisations can start with basic CRM features and scale up automation as needed.
Powerful User Interface
Its user interface is simple yet powerful, making it easy for teams to adopt and use effectively. Unlimited users at no extra charge and multi-community operators benefit from a single Login.
Integrated Functionality
LivingMetrics™ integrates seamlessly with ActiveDEMAND, Slack, Microsoft, Google and a range of other business solutions.
On Demand Analytics
It also includes advanced analytics tools for, helping organisations optimise performance and decision-making.
Designed for Later Living
Unlike general-purpose CRMs like HubSpot or SalesForce, LivingMetrics™ is specifically designed for later living communities, addressing unique challenges such as occupancy management, resident retention, and the role that "influencers" such as adult children can have in the decision process.
Affordable & Secure
LivingMetrics™ offers an affordable solution while maintaining high security standards tailored for senior living environments.
The Lead Intuition Advantage
LivingMetrics™ CRM and Sales Enablement Platform is exclusively available in the UK and Europe from Lead Intuition.
Support
Ongoing technical assistance
Training
Comprehensive training programs for your team
Updates
Regular system updates incorporating the latest in data science advancements
Expert Implementation
Expert implementation support tailored to the Later Living industry
Data Migration
Lead Intuition are able to advise on data migration from your existing CRM
01.
Book
Book a demo to see how LivingMetrics™ can super-charge your sales operation
02.
Sign Up
Sign up for a monthly subscription (no long-term contract) £500/community per month
03.
Set Up
Set up with quick data migration and system integrations
04.
Get
Get easy-to-follow training (live, personalised training and self-guided resource library)
Ready to Experience the Difference?
Contact Lead Intuition today for a personalised demonstration of how LivingMetrics™ Later Living CRM can transform your approach to customer relationships.